Privacy Policy
Last updated: July 2026
Luxe Oasis is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.luxeoasis.shop or place an order with us.
Information We Collect
Personal Information: When you place an order, we collect your name, email address, phone number, and delivery address to process and fulfil your purchase.
Payment Information: For Cash on Delivery orders, no payment data is stored online. Online payments are processed securely through Shopify Payments and we never store your card details.
Usage Data: We automatically collect information about pages visited, time spent on site, and browser type through cookies to help us improve your shopping experience.
How We Use Your Information
We use your personal data to process and fulfil your orders, communicate order status and delivery updates, respond to your inquiries and support requests, improve our website and product offerings, and send promotional emails only if you have opted in to receive them.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your data with trusted delivery partners and Shopify solely for the purpose of fulfilling your order. All partners are bound by strict data protection agreements.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings at any time, although some features of the website may not function correctly without them.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure all data transmitted between your browser and our server remains secure.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, please contact us at luxeoasis2022@gmail.com and we will respond within 5 business days.
Contact Us
For any privacy-related questions or concerns, please contact us at luxeoasis2022@gmail.com. You can also visit our Contact page, read our Refund Policy, or browse our product collections. We are based in Dubai, United Arab Emirates.